answer

What this official complaint record identifies

ODI 11585535 is an NHTSA complaint identifier associated with a 2015 Ford C-Max and the air bags component category. The normalized incident contains 1 source rows. It is a submitted report, not a verified diagnosis, defect finding, or failure-rate estimate.

Make: Ford
Year: 2,015
Model: C-Max
Component: AIR BAGS
Odi number: 11585535

SOURCES

NHTSA complaint ODI 11585535National Highway Traffic Safety Administration · primary source

applicability

Reported date and mileage context

The incident date is 2024-04-19 and the filing date is 2024-04-26. The reported failure mileage is 131224. Dates and mileage are reporter-supplied fields and do not establish when a defect began.

Incident date: 2024-04-19
First filed date: 2024-04-26
Latest filed date: 2024-04-26
Reported failure mileage: 131,224

safety

Safety events reported with this complaint

The structured record reports crash: yes; fire: no; injuries: 3; deaths: 0; vehicle towed: yes. These fields reflect the submission and are not an independent investigation finding.

Death count: 0
Injury count: 3
Fire reported: No
Vehicle towed: Yes
Crash reported: Yes
Repaired reported: No

methodology

Model-year and component context

No current normalized model-year/component aggregate is available for comparison. One complaint cannot establish a pattern.

SOURCES

NHTSA datasets and APIsNational Highway Traffic Safety Administration · primary source

repair options

How this record should affect your next decision

Because the submitted record includes a crash, fire, or towing flag, treat similar current symptoms conservatively. Stop using an unsafe vehicle and contact a qualified repair shop, dealer, or tow provider. The complaint alone does not identify the needed repair.

Recommended channel: shop dealer or tow
Diagnosis from complaint: No
Part replacement from complaint: No