answer
What this official recall record says
NHTSA campaign 17V520000 was received on 2017-08-23 and is associated with 1 source rows covering 1 listed vehicle applications. The manufacturer shown in the record is Gulf States Toyota, Inc..
- applications
- 1
- campaign number
- 17V520000
- potential units
- 1,121
- manufacturer campaign number
- 17R3
SOURCES
- NHTSA recall 17V520000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
- campaign number
- 17V520000
- official record
- NHTSA recall
safety
Safety consequence in the official record
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 1 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 1
components
- EQUIPMENT
applications
- TOYOTA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 1
- vin check required
- Yes
- individual vehicle verified
- No