answer
What this official recall record says
NHTSA campaign 17V655000 was received on 2017-10-17 and is associated with 6 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC..
- applications
- 3
- campaign number
- 17V655000
- potential units
- 3,620
- manufacturer campaign number
- 2018020002
SOURCES
- NHTSA recall 17V655000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
- campaign number
- 17V655000
- official record
- NHTSA recall
safety
Safety consequence in the official record
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
- do not drive
- No
- park outside
- No
repair options
Official remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- VISIBILITY:WINDSHIELD
applications
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 6
- vin check required
- Yes
- individual vehicle verified
- No