campaign

NHTSA Recall 17V814000 — Ford Motor Company

Official NHTSA recall 17V814000 covers 1 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 17V814000 was received on 2017-12-18 and is associated with 2 source rows covering 1 listed vehicle applications. The manufacturer shown in the record is Ford Motor Company.

applications
1
campaign number
17V814000
potential units
2,100
manufacturer campaign number
17C21

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."

campaign number
17V814000
official record
NHTSA recall

safety

Safety consequence in the official record

Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.

do not drive
No
park outside
No

repair options

Official remedy

Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 1 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
1

components

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE

applications

  • FORD

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
2
vin check required
Yes
individual vehicle verified
No