answer
What this official recall record says
NHTSA campaign 18V397000 was received on 2018-06-14 and is associated with 1 source rows covering 1 listed vehicle applications. The manufacturer shown in the record is General Motors LLC.
- applications
- 1
- campaign number
- 18V397000
- potential units
- 4,606
- manufacturer campaign number
- 18215
SOURCES
- NHTSA recall 18V397000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
General Motors LLC (GM) is recalling certain 2013 Chevrolet Volt vehicles. An update to the Hybrid Powertrain Control Module 2 (HPCM2) may have disabled the cell balancing function causing a low-voltage condition.
- campaign number
- 18V397000
- official record
- NHTSA recall
safety
Safety consequence in the official record
If the voltage drops, the vehicle may lose propulsion, increasing the risk of crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
GM will notify owners, and dealers will reprogram the HPCM2, free of charge. The recall began July 24, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18215.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 1 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 1
components
- HYBRID PROPULSION SYSTEM
applications
- CHEVROLET
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 1
- vin check required
- Yes
- individual vehicle verified
- No