campaign

NHTSA Recall 18V398000 — Chrysler (FCA US LLC)

Official NHTSA recall 18V398000 covers 4 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 18V398000 was received on 2018-06-14 and is associated with 4 source rows covering 4 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US LLC).

applications
4
campaign number
18V398000
potential units
1,837
manufacturer campaign number
U56

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

campaign number
18V398000
official record
NHTSA recall

safety

Safety consequence in the official record

A loss of image in the rearview camera while backing up can increase the risk of a crash.

do not drive
No
park outside
No

repair options

Official remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 4 applications across 2 makes and 4 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
4

components

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

applications

  • DODGE
  • RAM
  • RAM
  • RAM

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
4
vin check required
Yes
individual vehicle verified
No