answer
What this official recall record says
NHTSA campaign 18V684000 was received on 2018-10-04 and is associated with 8 source rows covering 8 listed vehicle applications. The manufacturer shown in the record is Toyota Motor Engineering & Manufacturing.
- applications
- 8
- campaign number
- 18V684000
- potential units
- 807,329
- manufacturer campaign number
- J0V
SOURCES
- NHTSA recall 18V684000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
- campaign number
- 18V684000
- official record
- NHTSA recall
safety
Safety consequence in the official record
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 8 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 8
components
- HYBRID PROPULSION SYSTEM
applications
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 8
- vin check required
- Yes
- individual vehicle verified
- No