answer
What this official recall record says
NHTSA campaign 18V850000 was received on 2018-11-29 and is associated with 5 source rows covering 5 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC..
- applications
- 5
- campaign number
- 18V850000
- potential units
- 6,373
- manufacturer campaign number
- 2019080012
SOURCES
- NHTSA recall 18V850000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
- campaign number
- 18V850000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A car that cannot be properly steered has an increased risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 5 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 5
components
- STEERING:RACK AND PINION:RACK
applications
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 5
- vin check required
- Yes
- individual vehicle verified
- No