answer
What this official recall record says
NHTSA campaign 19V389000 was received on 2019-05-22 and is associated with 11 source rows covering 11 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..
- applications
- 11
- campaign number
- 19V389000
- potential units
- 662,185
- manufacturer campaign number
- 94L9
SOURCES
- NHTSA recall 19V389000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- campaign number
- 19V389000
- official record
- NHTSA recall
safety
Safety consequence in the official record
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 11 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 11
components
- EXTERIOR LIGHTING:HEADLIGHTS
applications
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 11
- vin check required
- Yes
- individual vehicle verified
- No