answer
What this official recall record says
NHTSA campaign 19V447000 was received on 2019-06-13 and is associated with 1 source rows covering 1 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US LLC).
- applications
- 1
- campaign number
- 19V447000
- potential units
- 81,615
- manufacturer campaign number
- V69
SOURCES
- NHTSA recall 19V447000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
- campaign number
- 19V447000
- official record
- NHTSA recall
safety
Safety consequence in the official record
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 1 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 1
components
- POWER TRAIN:AUTOMATIC TRANSMISSION
applications
- JEEP
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 1
- vin check required
- Yes
- individual vehicle verified
- No