answer
What this official recall record says
NHTSA campaign 19V466000 was received on 2019-06-18 and is associated with 4 source rows covering 4 listed vehicle applications. The manufacturer shown in the record is SVO Group Inc.
- applications
- 4
- campaign number
- 19V466000
- potential units
- 52
- manufacturer campaign number
- 19E-009
SOURCES
- NHTSA recall 19V466000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
- campaign number
- 19V466000
- official record
- NHTSA recall
safety
Safety consequence in the official record
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 4 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 4
components
- EQUIPMENT
applications
- FORD
- FORD
- FORD
- FORD
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 4
- vin check required
- Yes
- individual vehicle verified
- No