answer
What this official recall record says
NHTSA campaign 19V886000 was received on 2019-12-12 and is associated with 4 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US LLC).
- applications
- 2
- campaign number
- 19V886000
- potential units
- 20,441
- manufacturer campaign number
- VE2
SOURCES
- NHTSA recall 19V886000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- campaign number
- 19V886000
- official record
- NHTSA recall
safety
Safety consequence in the official record
The lingering rearview image can distract the driver, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
applications
- CHRYSLER
- CHRYSLER
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 4
- vin check required
- Yes
- individual vehicle verified
- No