answer
What this official recall record says
NHTSA campaign 20V072000 was received on 2020-02-10 and is associated with 12 source rows covering 12 listed vehicle applications. The manufacturer shown in the record is Ford Motor Company.
- applications
- 12
- campaign number
- 20V072000
- potential units
- 211,207
- manufacturer campaign number
- 20S04
SOURCES
- NHTSA recall 20V072000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- campaign number
- 20V072000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 12 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 12
components
- SUSPENSION:REAR
applications
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 12
- vin check required
- Yes
- individual vehicle verified
- No