answer
What this official recall record says
NHTSA campaign 20V207000 was received on 2020-04-09 and is associated with 8 source rows covering 4 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US LLC).
- applications
- 4
- campaign number
- 20V207000
- potential units
- 37,580
- manufacturer campaign number
- W24, W44
SOURCES
- NHTSA recall 20V207000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- campaign number
- 20V207000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 4 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 4
components
- STRUCTURE
applications
- RAM
- RAM
- RAM
- RAM
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 8
- vin check required
- Yes
- individual vehicle verified
- No