answer
What this official recall record says
NHTSA campaign 20V331000 was received on 2020-06-08 and is associated with 80 source rows covering 20 listed vehicle applications. The manufacturer shown in the record is Ford Motor Company.
- applications
- 20
- campaign number
- 20V331000
- potential units
- 2,147,323
- manufacturer campaign number
- 20S30
SOURCES
- NHTSA recall 20V331000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- campaign number
- 20V331000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 20 applications across 1 makes and 7 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 20
components
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
applications
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
- FORD
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 80
- vin check required
- Yes
- individual vehicle verified
- No