answer
What this official recall record says
NHTSA campaign 20V396000 was received on 2020-07-07 and is associated with 6 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US LLC).
- applications
- 3
- campaign number
- 20V396000
- potential units
- 925,239
- manufacturer campaign number
- W09
SOURCES
- NHTSA recall 20V396000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
- campaign number
- 20V396000
- official record
- NHTSA recall
safety
Safety consequence in the official record
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 2 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- STEERING: STEERING WHEEL/HANDLE BAR
applications
- CHRYSLER
- CHRYSLER
- DODGE
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 6
- vin check required
- Yes
- individual vehicle verified
- No