campaign

NHTSA Recall 20V397000 — Volkswagen Group of America, Inc.

Official NHTSA recall 20V397000 covers 9 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 20V397000 was received on 2020-07-07 and is associated with 9 source rows covering 9 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..

applications
9
campaign number
20V397000
potential units
12,964
manufacturer campaign number
51G6

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.

campaign number
20V397000
official record
NHTSA recall

safety

Safety consequence in the official record

If the seal contacts hot engine components, there could be an increased risk of a fire.

do not drive
No
park outside
No

repair options

Official remedy

Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 9 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
9

components

  • STRUCTURE:BODY:HOOD

applications

  • AUDI
  • AUDI
  • AUDI
  • AUDI
  • AUDI
  • AUDI
  • AUDI
  • AUDI
  • AUDI

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
9
vin check required
Yes
individual vehicle verified
No