campaign

NHTSA Recall 20V505000 — Volkswagen Group of America, Inc.

Official NHTSA recall 20V505000 covers 6 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 20V505000 was received on 2020-08-26 and is associated with 6 source rows covering 6 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..

applications
6
campaign number
20V505000
potential units
5,376
manufacturer campaign number
72L1, 72K8, 72K9

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

campaign number
20V505000
official record
NHTSA recall

safety

Safety consequence in the official record

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

do not drive
No
park outside
No

repair options

Official remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 6 applications across 2 makes and 6 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
6

components

  • SEATS

applications

  • AUDI
  • AUDI
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
6
vin check required
Yes
individual vehicle verified
No