answer
What this official recall record says
NHTSA campaign 20V511000 was received on 2020-08-27 and is associated with 12 source rows covering 6 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US LLC).
- applications
- 6
- campaign number
- 20V511000
- potential units
- 32,318
- manufacturer campaign number
- W57
SOURCES
- NHTSA recall 20V511000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- campaign number
- 20V511000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 6 applications across 1 makes and 3 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 6
components
- ELECTRICAL SYSTEM:SOFTWARE
- ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
applications
- RAM
- RAM
- RAM
- RAM
- RAM
- RAM
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 12
- vin check required
- Yes
- individual vehicle verified
- No