answer
What this official recall record says
NHTSA campaign 20V712000 was received on 2020-11-17 and is associated with 3 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..
- applications
- 3
- campaign number
- 20V712000
- potential units
- 776
- manufacturer campaign number
- 40Q6
SOURCES
- NHTSA recall 20V712000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
The official record carries a park-outside flag. Follow the manufacturer instructions, park away from structures as directed, and contact a dealer for VIN applicability and remedy status.
- do not drive
- No
- park outside
- Yes
- vin check required
- Yes
- recommended channel
- dealer or tow
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
- campaign number
- 20V712000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
- do not drive
- No
- park outside
- Yes
repair options
Official remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- STEERING
applications
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 3
- vin check required
- Yes
- individual vehicle verified
- No