answer
What this official recall record says
NHTSA campaign 20V716000 was received on 2020-11-18 and is associated with 6 source rows covering 6 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..
- applications
- 6
- campaign number
- 20V716000
- potential units
- 32,048
- manufacturer campaign number
- 91BB / 91BC
SOURCES
- NHTSA recall 20V716000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- campaign number
- 20V716000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 6 applications across 1 makes and 6 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 6
components
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
applications
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
- VOLKSWAGEN
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 6
- vin check required
- Yes
- individual vehicle verified
- No