answer
What this official recall record says
NHTSA campaign 20V798000 was received on 2020-12-17 and is associated with 63 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Honda (American Honda Motor Co.).
- applications
- 3
- campaign number
- 20V798000
- potential units
- 27,838
- manufacturer campaign number
- K9E
SOURCES
- NHTSA recall 20V798000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- campaign number
- 20V798000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A loss of drive power can increase the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
applications
- HONDA
- HONDA
- HONDA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 63
- vin check required
- Yes
- individual vehicle verified
- No