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NHTSA Recall 21V016000 — Custom Truck And Body Works

Official NHTSA recall 21V016000 covers 2 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 21V016000 was received on 2021-01-20 and is associated with 6 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Custom Truck And Body Works.

applications
2
campaign number
21V016000
potential units
6
manufacturer campaign number
20E-031

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

campaign number
21V016000
official record
NHTSA recall

safety

Safety consequence in the official record

A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

do not drive
No
park outside
No

repair options

Official remedy

Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 2 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
2

components

  • SERVICE BRAKES
  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
  • SUSPENSION:REAR

applications

  • RAM
  • RAM

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
6
vin check required
Yes
individual vehicle verified
No