answer
What this official recall record says
NHTSA campaign 21V035000 was received on 2021-01-29 and is associated with 3 source rows covering 1 listed vehicle applications. The manufacturer shown in the record is Tesla, Inc..
- applications
- 1
- campaign number
- 21V035000
- potential units
- 134,951
- manufacturer campaign number
- SB-21-21-001
SOURCES
- NHTSA recall 21V035000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
- campaign number
- 21V035000
- official record
- NHTSA recall
safety
Safety consequence in the official record
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 1 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 1
components
- BACK OVER PREVENTION:SOFTWARE
- EXTERIOR LIGHTING:TURN SIGNAL
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
applications
- TESLA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 3
- vin check required
- Yes
- individual vehicle verified
- No