campaign

NHTSA Recall 21V058000 — Mercedes-Benz USA, LLC

Official NHTSA recall 21V058000 covers 44 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 21V058000 was received on 2021-02-05 and is associated with 3784 source rows covering 44 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC.

applications
44
campaign number
21V058000
potential units
1,292,258
manufacturer campaign number
2021020025

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

campaign number
21V058000
official record
NHTSA recall

safety

Safety consequence in the official record

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

do not drive
No
park outside
No

repair options

Official remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 44 applications across 1 makes and 26 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
44

components

  • COMMUNICATION: AUTO CRASH NOTIFICATION
  • ELECTRICAL SYSTEM:SOFTWARE

applications

  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
3,784
vin check required
Yes
individual vehicle verified
No