answer
What this official recall record says
NHTSA campaign 21V234000 was received on 2021-04-04 and is associated with 4 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Nissan North America, Inc..
- applications
- 2
- campaign number
- 21V234000
- potential units
- 12,943
- manufacturer campaign number
- R20C5
SOURCES
- NHTSA recall 21V234000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
- campaign number
- 21V234000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A lack of fuel may cause an engine stall, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
applications
- INFINITI
- INFINITI
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 4
- vin check required
- Yes
- individual vehicle verified
- No