answer
What this official recall record says
NHTSA campaign 21V398000 was received on 2021-05-27 and is associated with 81 source rows covering 27 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US, LLC).
- applications
- 27
- campaign number
- 21V398000
- potential units
- 447,985
- manufacturer campaign number
- Y26, Y36
SOURCES
- NHTSA recall 21V398000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- campaign number
- 21V398000
- official record
- NHTSA recall
safety
Safety consequence in the official record
Wheel separation can cause a vehicle crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 27 applications across 1 makes and 3 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 27
components
- WHEELS:LUGS/NUTS/BOLTS/STUDS
applications
- RAM
- RAM
- RAM
- RAM
- RAM
- RAM
- RAM
- RAM
- RAM
- RAM
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 81
- vin check required
- Yes
- individual vehicle verified
- No