answer
What this official recall record says
NHTSA campaign 21V473000 was received on 2021-06-24 and is associated with 2 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is General Motors, LLC.
- applications
- 2
- campaign number
- 21V473000
- potential units
- 380,498
- manufacturer campaign number
- N212340980
SOURCES
- NHTSA recall 21V473000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
The official record carries a park-outside flag. Follow the manufacturer instructions, park away from structures as directed, and contact a dealer for VIN applicability and remedy status.
- do not drive
- No
- park outside
- Yes
- vin check required
- Yes
- recommended channel
- dealer or tow
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
- campaign number
- 21V473000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
- do not drive
- No
- park outside
- Yes
repair options
Official remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- SUSPENSION:REAR
applications
- CADILLAC
- CADILLAC
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 2
- vin check required
- Yes
- individual vehicle verified
- No