answer
What this official recall record says
NHTSA campaign 21V560000 was received on 2021-07-23 and is associated with 12 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is General Motors, LLC.
- applications
- 3
- campaign number
- 21V560000
- potential units
- 57,414
- manufacturer campaign number
- N212343880
SOURCES
- NHTSA recall 21V560000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
The official record carries a do-not-drive flag. Do not drive the vehicle until VIN applicability and the required remedy are confirmed with the manufacturer or dealer.
- do not drive
- Yes
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer or tow
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
- campaign number
- 21V560000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A battery fire increases the risk of injury.
- do not drive
- Yes
- park outside
- No
repair options
Official remedy
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
applications
- CHEVROLET
- CHEVROLET
- CHEVROLET
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 12
- vin check required
- Yes
- individual vehicle verified
- No