answer
What this official recall record says
NHTSA campaign 21V734000 was received on 2021-09-22 and is associated with 16 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Toyota Motor Engineering & Manufacturing.
- applications
- 2
- campaign number
- 21V734000
- potential units
- 8,411
- manufacturer campaign number
- 21TB07 / 21TA07
SOURCES
- NHTSA recall 21V734000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
- campaign number
- 21V734000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A loss of drive power increases the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- HYBRID PROPULSION SYSTEM
applications
- TOYOTA
- TOYOTA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 16
- vin check required
- Yes
- individual vehicle verified
- No