answer
What this official recall record says
NHTSA campaign 21V869000 was received on 2021-11-10 and is associated with 2 source rows covering 1 listed vehicle applications. The manufacturer shown in the record is Ford Motor Company.
- applications
- 1
- campaign number
- 21V869000
- potential units
- 1
- manufacturer campaign number
- 21S48
SOURCES
- NHTSA recall 21V869000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- campaign number
- 21V869000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A sudden loss of drive power increases the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 1 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 1
components
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- HYBRID PROPULSION SYSTEM
applications
- FORD
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 2
- vin check required
- Yes
- individual vehicle verified
- No