answer
What this official recall record says
NHTSA campaign 22V760000 was received on 2022-10-11 and is associated with 5 source rows covering 5 listed vehicle applications. The manufacturer shown in the record is Kia America, Inc..
- applications
- 5
- campaign number
- 22V760000
- potential units
- 69,038
- manufacturer campaign number
- SC250
SOURCES
- NHTSA recall 22V760000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
- campaign number
- 22V760000
- official record
- NHTSA recall
safety
Safety consequence in the official record
Loss of drive power increases the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 5 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 5
components
- POWER TRAIN:AUTOMATIC TRANSMISSION
applications
- KIA
- KIA
- KIA
- KIA
- KIA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 5
- vin check required
- Yes
- individual vehicle verified
- No