answer
What this official recall record says
NHTSA campaign 23V022000 was received on 2023-01-23 and is associated with 18 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Ford Motor Company.
- applications
- 3
- campaign number
- 23V022000
- potential units
- 382,759
- manufacturer campaign number
- 23S02
SOURCES
- NHTSA recall 23V022000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- campaign number
- 23V022000
- official record
- NHTSA recall
safety
Safety consequence in the official record
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
applications
- FORD
- FORD
- FORD
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 18
- vin check required
- Yes
- individual vehicle verified
- No