campaign

NHTSA Recall 23V215000 — Volkswagen Group of America, Inc.

Official NHTSA recall 23V215000 covers 5 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 23V215000 was received on 2023-03-29 and is associated with 15 source rows covering 5 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..

applications
5
campaign number
23V215000
potential units
143,053
manufacturer campaign number
69FB

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

campaign number
23V215000
official record
NHTSA recall

safety

Safety consequence in the official record

A deactivated passenger air bag increases the risk of injury during a crash.

do not drive
No
park outside
No

repair options

Official remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 5 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
5

components

  • AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

applications

  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
15
vin check required
Yes
individual vehicle verified
No