answer
What this official recall record says
NHTSA campaign 23V302000 was received on 2023-04-27 and is associated with 2 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US, LLC).
- applications
- 2
- campaign number
- 23V302000
- potential units
- 25,980
- manufacturer campaign number
- 45A
SOURCES
- NHTSA recall 23V302000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
- campaign number
- 23V302000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
- do not drive
- No
- park outside
- No
repair options
Official remedy
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- POWER TRAIN:AUTOMATIC TRANSMISSION
applications
- JEEP
- JEEP
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 2
- vin check required
- Yes
- individual vehicle verified
- No