answer
What this official recall record says
NHTSA campaign 23V338000 was received on 2023-05-11 and is associated with 6 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US, LLC).
- applications
- 3
- campaign number
- 23V338000
- potential units
- 132,099
- manufacturer campaign number
- 49A
SOURCES
- NHTSA recall 23V338000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
The official record carries a do-not-drive flag. Do not drive the vehicle until VIN applicability and the required remedy are confirmed with the manufacturer or dealer.
- do not drive
- Yes
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer or tow
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
- campaign number
- 23V338000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A fire while parked or driving can increase the risk of injury.
- do not drive
- Yes
- park outside
- No
repair options
Official remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- STRUCTURE:BODY:HATCHBACK/LIFTGATE
applications
- JEEP
- JEEP
- JEEP
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 6
- vin check required
- Yes
- individual vehicle verified
- No