campaign

NHTSA Recall 23V604000 — Volkswagen Group of America, Inc.

Official NHTSA recall 23V604000 covers 7 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 23V604000 was received on 2023-08-30 and is associated with 7 source rows covering 7 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..

applications
7
campaign number
23V604000
potential units
62,538
manufacturer campaign number
28H7

SOURCES

safety

What the owner should do next

Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.

do not drive
No
park outside
No
vin check required
Yes
recommended channel
dealer

SOURCES

causes

Defect described in the recall record

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

campaign number
23V604000
official record
NHTSA recall

safety

Safety consequence in the official record

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

do not drive
No
park outside
No

repair options

Official remedy

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 7 applications across 1 makes and 5 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
7

components

  • ELECTRICAL SYSTEM:IGNITION:SWITCH

applications

  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN
  • VOLKSWAGEN

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
7
vin check required
Yes
individual vehicle verified
No