answer
What this official recall record says
NHTSA campaign 23V720000 was received on 2023-10-26 and is associated with 32 source rows covering 8 listed vehicle applications. The manufacturer shown in the record is Toyota Motor Engineering & Manufacturing.
- applications
- 8
- campaign number
- 23V720000
- potential units
- 750,795
- manufacturer campaign number
- 23TB12 / 23TA12
SOURCES
- NHTSA recall 23V720000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
- campaign number
- 23V720000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 8 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 8
components
- STRUCTURE:BODY:BUMPERS
applications
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
- TOYOTA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 32
- vin check required
- Yes
- individual vehicle verified
- No