answer
What this official recall record says
NHTSA campaign 23V842000 was received on 2023-12-13 and is associated with 11 source rows covering 11 listed vehicle applications. The manufacturer shown in the record is Volkswagen Group of America, Inc..
- applications
- 11
- campaign number
- 23V842000
- potential units
- 93,196
- manufacturer campaign number
- 93U6/93U8
SOURCES
- NHTSA recall 23V842000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- campaign number
- 23V842000
- official record
- NHTSA recall
safety
Safety consequence in the official record
An overheated outlet or charging cable can increase the risk of a fire.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 11 applications across 1 makes and 5 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 11
components
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
applications
- AUDI
- AUDI
- AUDI
- AUDI
- AUDI
- AUDI
- AUDI
- AUDI
- AUDI
- AUDI
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 11
- vin check required
- Yes
- individual vehicle verified
- No