answer
What this official recall record says
NHTSA campaign 23V854000 was received on 2023-12-15 and is associated with 208 source rows covering 26 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC.
- applications
- 26
- campaign number
- 23V854000
- potential units
- 2,976
SOURCES
- NHTSA recall 23V854000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- campaign number
- 23V854000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A detached roof panel can become a road hazard, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 26 applications across 1 makes and 9 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 26
components
- STRUCTURE:BODY:ROOF AND PILLARS
applications
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 208
- vin check required
- Yes
- individual vehicle verified
- No