answer
What this official recall record says
NHTSA campaign 23V862000 was received on 2023-12-19 and is associated with 32 source rows covering 4 listed vehicle applications. The manufacturer shown in the record is Tesla, Inc..
- applications
- 4
- campaign number
- 23V862000
- potential units
- 120,423
- manufacturer campaign number
- SB-23-00-009
SOURCES
- NHTSA recall 23V862000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- campaign number
- 23V862000
- official record
- NHTSA recall
safety
Safety consequence in the official record
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 4 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 4
components
- ELECTRICAL SYSTEM:SOFTWARE
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
applications
- TESLA
- TESLA
- TESLA
- TESLA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 32
- vin check required
- Yes
- individual vehicle verified
- No