answer
What this official recall record says
NHTSA campaign 24V035000 was received on 2024-01-22 and is associated with 2 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Tesla, Inc..
- applications
- 2
- campaign number
- 24V035000
- potential units
- 199,575
- manufacturer campaign number
- SB-24-00-002
SOURCES
- NHTSA recall 24V035000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
- campaign number
- 24V035000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
applications
- TESLA
- TESLA
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 2
- vin check required
- Yes
- individual vehicle verified
- No