answer
What this official recall record says
NHTSA campaign 24V238000 was received on 2024-03-28 and is associated with 2 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Chrysler (FCA US, LLC) (Stellantis).
- applications
- 2
- campaign number
- 24V238000
- potential units
- 223
- manufacturer campaign number
- 25B
SOURCES
- NHTSA recall 24V238000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- campaign number
- 24V238000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A windshield that detaches from the vehicle during a crash can increase the risk of injury.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
applications
- CHRYSLER
- CHRYSLER
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 2
- vin check required
- Yes
- individual vehicle verified
- No