campaign

NHTSA Recall 25V050000 — Mercedes-Benz USA, LLC

Official NHTSA recall 25V050000 covers 4 vehicle applications. Review the reported defect, safety consequence, remedy, and VIN-check next step.

Official identifiers and sources shown at claim level Data refreshed 8/28/2026

answer

What this official recall record says

NHTSA campaign 25V050000 was received on 2025-02-07 and is associated with 16 source rows covering 4 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC.

applications
4
campaign number
25V050000
potential units
12,236
manufacturer campaign number
2025040005

SOURCES

safety

What the owner should do next

The official record carries a do-not-drive flag. Do not drive the vehicle until VIN applicability and the required remedy are confirmed with the manufacturer or dealer.

do not drive
Yes
park outside
No
vin check required
Yes
recommended channel
dealer or tow

SOURCES

causes

Defect described in the recall record

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

campaign number
25V050000
official record
NHTSA recall

safety

Safety consequence in the official record

A vehicle fire while parked or driving can increase the risk of injury.

do not drive
Yes
park outside
No

repair options

Official remedy

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

vin applicability required
Yes
dealer confirmation required
Yes

applicability

Vehicle applications listed for this campaign

The normalized NHTSA rows contain 4 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.

listed application count
4

components

  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

applications

  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ
  • MERCEDES-BENZ

SOURCES

methodology

Limits of this database record

Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.

source rows
16
vin check required
Yes
individual vehicle verified
No