answer
What this official recall record says
NHTSA campaign 25V347000 was received on 2025-05-23 and is associated with 6 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Ford Motor Company.
- applications
- 2
- campaign number
- 25V347000
- potential units
- 492,145
- manufacturer campaign number
- 25S53
SOURCES
- NHTSA recall 25V347000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- campaign number
- 25V347000
- official record
- NHTSA recall
safety
Safety consequence in the official record
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- STRUCTURE:BODY
applications
- FORD
- FORD
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 6
- vin check required
- Yes
- individual vehicle verified
- No