answer
What this official recall record says
NHTSA campaign 25V366000 was received on 2025-06-05 and is associated with 32 source rows covering 4 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC.
- applications
- 4
- campaign number
- 25V366000
- potential units
- 94
- manufacturer campaign number
- 2025070005
SOURCES
- NHTSA recall 25V366000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- campaign number
- 25V366000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 4 applications across 1 makes and 3 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 4
components
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
applications
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
- MERCEDES-BENZ
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 32
- vin check required
- Yes
- individual vehicle verified
- No