answer
What this official recall record says
NHTSA campaign 25V369000 was received on 2025-06-02 and is associated with 6 source rows covering 3 listed vehicle applications. The manufacturer shown in the record is Mitsubishi Motors North America, Inc..
- applications
- 3
- campaign number
- 25V369000
- potential units
- 198,940
- manufacturer campaign number
- SR-25-001
SOURCES
- NHTSA recall 25V369000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
Check the VIN in the official recall lookup. If the campaign applies, contact an authorized dealer about the remedy; recall remedies are normally handled through the manufacturer program. If warning signs or unsafe operation are present, stop driving and arrange safe transport.
- do not drive
- No
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- campaign number
- 25V369000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- do not drive
- No
- park outside
- No
repair options
Official remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 3 applications across 1 makes and 1 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 3
components
- BACK OVER PREVENTION:SOFTWARE
applications
- MITSUBISHI
- MITSUBISHI
- MITSUBISHI
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 6
- vin check required
- Yes
- individual vehicle verified
- No