answer
What this official recall record says
NHTSA campaign 25V487000 was received on 2025-07-25 and is associated with 2 source rows covering 2 listed vehicle applications. The manufacturer shown in the record is Mercedes-Benz USA, LLC.
- applications
- 2
- campaign number
- 25V487000
- potential units
- 660
- manufacturer campaign number
- 2025080004
SOURCES
- NHTSA recall 25V487000National Highway Traffic Safety Administration · primary source
safety
What the owner should do next
The official record carries a do-not-drive flag. Do not drive the vehicle until VIN applicability and the required remedy are confirmed with the manufacturer or dealer.
- do not drive
- Yes
- park outside
- No
- vin check required
- Yes
- recommended channel
- dealer or tow
SOURCES
- NHTSA VIN recall lookupNational Highway Traffic Safety Administration · primary source
causes
Defect described in the recall record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
- campaign number
- 25V487000
- official record
- NHTSA recall
safety
Safety consequence in the official record
A loss of drive power increases the risk of a crash.
- do not drive
- Yes
- park outside
- No
repair options
Official remedy
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.
- vin applicability required
- Yes
- dealer confirmation required
- Yes
applicability
Vehicle applications listed for this campaign
The normalized NHTSA rows contain 2 applications across 1 makes and 2 model labels. This list describes campaign records, not confirmation that an individual VIN is open or unrepaired.
- listed application count
- 2
components
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
applications
- MERCEDES-BENZ
- MERCEDES-BENZ
SOURCES
- NHTSA recall datasets and APIsNational Highway Traffic Safety Administration · primary source
methodology
Limits of this database record
Campaign applicability and remedy completion are VIN-specific and can change. This page summarizes the official campaign record; it does not inspect the vehicle, determine whether a symptom is caused by the recalled defect, or replace current instructions from NHTSA or the manufacturer.
- source rows
- 2
- vin check required
- Yes
- individual vehicle verified
- No