answer
What the official records show
For the 2014 Jeep Grand Cherokee, the NHTSA complaint API returned 2,373 unique owner complaint records across the catalog variants GRAND CHEROKEE when Car Trouble Lab captured this dataset. Those records included 149 reports marked as involving a crash and 40 marked as involving a fire. Injury and death fields summed to 138 injuries and 0 deaths. The NHTSA recalls API returned 19 distinct safety campaigns, including 13V289000, 13V483000, 14V154000, and 14V293000. The captured component evidence profile was ELECTRICAL SYSTEM: 482 tags (20% of unique complaint records), 10 crash-marked, 27 fire-marked, and 6 reported injuries; POWER TRAIN: 473 tags (20% of unique complaint records), 68 crash-marked, 2 fire-marked, and 32 reported injuries; ENGINE: 408 tags (17% of unique complaint records), 14 crash-marked, 15 fire-marked, and 10 reported injuries; SEATS: 337 tags (14% of unique complaint records), 2 crash-marked, 2 fire-marked, and 39 reported injuries; SERVICE BRAKES: 258 tags (11% of unique complaint records), 19 crash-marked, 2 fire-marked, and 6 reported injuries. The campaign evidence profile was 13V289000 (EXTERIOR LIGHTING; received 02/07/2013); 13V483000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE; received 17/10/2013); 14V154000 (SERVICE BRAKES; received 01/04/2014); 14V293000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; received 04/06/2014); 14V391000 (ELECTRICAL SYSTEM:WIRING; received 02/07/2014). These are reported-record counts, not a measured failure rate and not a diagnosis of any individual vehicle.
SOURCES
- NHTSA complaint and recall aggregateNHTSA Consumer Complaints · primary source
- NHTSA complaint and recall aggregateNHTSA Recalls · primary source
custom
How to interpret the pattern
The most frequently assigned complaint component categories in this captured query were ELECTRICAL SYSTEM (482), POWER TRAIN (473), ENGINE (408), SEATS (337), and SERVICE BRAKES (258). Adjacent captured model years reported 2013: 802 complaints and 10 campaigns; 2015: 1,354 complaints and 10 campaigns. These comparisons are raw record totals, not exposure-adjusted rates. One complaint can carry more than one component tag, so category counts should not be added to reproduce the total complaint count. Too few usable positive mileage values were present to publish a median. NHTSA complaint records are owner-submitted and may be incomplete, duplicated before ODI-number deduplication, or unverified. A high count can also reflect how many vehicles were sold and how long they have been on the road. Use this page to choose inspection questions, not to label every 2014 Jeep Grand Cherokee defective.
methodology
What to check next
Start with the categories that repeat most often, then compare the complaint description and warning symptoms with the actual vehicle rather than ordering a part from a category label. Check the full 17-character VIN in NHTSA's official recall lookup because a model-year campaign list cannot tell whether a particular vehicle is included or whether its remedy was completed. Preserve diagnostic trouble codes and freeze-frame data before clearing them, ask for repair invoices, and obtain a qualified inspection when a symptom affects braking, steering, restraint systems, fire risk, or drivability. Car Trouble Lab does not determine whether a vehicle is safe to drive.